Who Honors Warranty on a Therapedic Mattress?

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Anonymous

I bought a Therapedic mattress about 2 1/2 years ago and it has a 20 year non-prorated warranty on it. The mattress has formed a ridge in the middle of the bed and I went to Mattress Overstock in Beaumont, Texas where I bought it and they informed me that the company had went out of business and they could not warranty this mattress. If this is the case I would not recommend this to anyone. It was a wonderful matteress but now it is terrible. If anyone knows where I could get my bed warranty honored I would appreciate it.

Anonymous

According to the Therapedic website:

Please direct all warranty questions to the factory that manufactured your product. That factory will be listed on the law label affixed to the mattress and/or foundation. If a phone number is not listed, please consult this web site and click Worldwide Locations. The corresponding factory phone number will be listed on that page.

Have you looked at the law label to find the actual factory that made the mattress?